Privacy Policy

Last updated: July 2, 2026

Draft placeholder — pending legal review.

Introduction

At Ibesikpo Asutan Civic Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Contact and feedback form submissions

When you submit our contact or citizen feedback form, we collect and store your name, email address (if provided), ward/constituency, category, and your message. This is used only to respond to your enquiry and route it to the right department.

Blog comments and reactions

If you leave a comment or reaction on a blog post, we store the comment content, an optional display name, and a timestamp. Comments are not tied to your email address unless you include one in the comment itself.

Automatically collected information

Like most websites, our hosting and analytics providers automatically log standard technical information such as IP address, browser type, device information, and page-view analytics.

How We Use Your Information

We use your information to:

  • Respond to your enquiries and feedback
  • Route feedback to the right department or ward office
  • Display comments and reactions on blog posts
  • Analyze website usage and improve the site
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell or rent your personal information. We may share your information with:

  • Service providers we rely on to operate the site (hosting, database, email delivery, analytics)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger

Data Retention

We keep contact and feedback submissions and comments for as long as needed to respond to you and meet our legal and accounting obligations. You can ask us to delete your data at any time (see "Your Rights" below).

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain processing activities

Cookies and Tracking

Our website uses cookies and similar technologies for essential site functionality and analytics. You can control cookie settings through your browser preferences, though disabling cookies may affect site functionality.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: